Frequently Asked Questions

What are the age brackets?

12 years of age is the minimum age for a Segway Adventure Tour in a public area. A child is classified between the ages of 12 and 17. Adults are classed as 18 years of age and above. The maximum age is purely up to the rider’s ability. If the rider can walk unassisted up a set of steps and no balance problems, then Segway gliding is for you.

Is there a weight restriction?
Yes. Segway sets weight limits for rider safety and to reduce the risk of damage to a Segway. A rider must not be less than 45kgs. (100 lbs). The Segway’s maximum payload (which includes the rider and all cargo) is 117kgs. (260 lbs). The total weight of any handlebar cargo plus any additional attachments hanging from the handlebar should not exceed 4.5kgs. (10 lbs).
What's it like to glide on our Segway machines?
Gliding on a Segway feels like nothing you’ve ever experienced! Step on and your instincts take over. You’ll quickly realize that the Segway will respond similarly to how you balance yourself – as if it were an extension of your body. Simply lean forward slightly and the Segway will move in response. It all feels incredibly natural and really cool..
How does the Segway move and balance?
The Segway senses the lean of the rider with the assistance of five micro-machined angular rate sensors and two accelerometers that sense the angle of the Segway with respect to gravity at 100 times per second. It balances the rider by applying forces to the ground in the direction of the lean. If you lean forward the Segway applies motor torque to the wheel to push it forward, bring you upright and balance you. When you lean back, it applies reverse torque to slow you down and balance you accordingly. The Segway Leansteer technology encourages riders to lean and move from Point A to B. It does so by using the sideways lean measurements of the rider, along with the roll angle of the platform, to generate acceleration. Gently move the handlebar and LeanSteer frame in the direction you want to travel and feel the Segway respond.
Can I fall off a Segway?
Yes. While the Segway balances for you, it is still under your control and relies on you to control its direction and speed. It is essential to know the limitations of your riding ability and the Segway and practice your skills accordingly. As when driving a car or riding any moving device, care and observation of hazards is essential in order to avoid collisions with obstacles. Your ability to safely control a Segway will be assessed during the training phase of your activity. If, after an appropriate amount of training and familiarisation time, our trainers assess that you are not safely able to control the Segway, for your own safety and that of others, you will not be able to take part in further activities.
Can I ride if I'm pregnant?
We strongly recommend that expectant mothers do not participate in any Segway Tours for their own safety and the safety of their child.
What do I wear?
It is recommended that participants wear enclosed shoes, but apart from this, we simply recommend comfortable attire that is appropriate for the prevailing weather conditions. Lakes Entrance Segway Adventures provides protective helmets to Australian Safety Standards.
What if it rains?
Its only under exceptional circumstances our adventures will be cancelled. If rain is forecast, we’d suggest you bring a rain jacket. We sell rain ponchos for the comfort of participants.
How long does it take to learn how to ride a Segway?
The basic functions of the Segway can be learned by most people in a matter of minutes. The Segway’s operation is so intuitive that riders tend to feel completely comfortable within a short period. Prior to commencing any activities, our staff will teach you how to ride and you will be supervised throughout. With appropriate training and a little familiarisation time, you’ll soon feel completely at home on a Segway.
Is there a minimum group size for our adventure tours?
No, we’ll operate any scheduled tour regardless of the number of bookings. Our maximum group size is currently 10 guests.
How far in advance do I need to book a Segway Adventure?
These Segway tours fill to capacity on a regular basis, and for this reason we suggest you book online. As a general rule, tours book up about a week in advance on summer weekends and a day or two in advance on weekdays. We will accommodate walk-ins whenever possible, however those spaces are very limited.